Privacy Policy

This Privacy Policy document was last updated on: Tuesday 26 June 2018

    1. The information Lovatts Media collect from our customers, subscribers, competition entrants, website visitors and social media communities helps us personalise, market and continually improve our products and services. It also facilitates the provision of our products and services and other information to you including purchase transactions undertaken through our websites. You are not obliged to provide your personal information however failure to do so may result in us being unable to provide you with certain content, products, services, information or to process your transactions, provide after sales services or accept entries to promotions or competitions where applicable.
    2. Lovatts Media may also collect automatic information which tells us about visitors to our websites and social media pages such as the date, time and duration of visits and which pages of the websites are most commonly accessed, and the Internet Protocol (IP) addresses and browser type. You cannot be identified from this information and we use it to collect broad aggregated information to help us improve our products and services.
    3. Lovatts Media collect both personal and non-personally identifiable information. “Personal Information”, as used in this Privacy Policy , is personally identifiable information such as your first and last name, email address, mailing address, billing information, IP addresses, demographics, passwords, telephone number and/or other online contact information.
    4. Sensitive information might be collected from time to time buy Lovatts Media via surveys, competitions or other means, this information will only be collected if volunteered by the Users and with their consent. Users can choose not to actively volunteer sensitive information to Lovatts Media, however if they do provide information when asked or promoted, including sensitive information, the User is providing consent for Lovatts Media to collect, store and use that information for business purposes.
    5. When Personal Information is updated with Lovatts Media it may take up to 90 days from the accessible systems, and up to 120 from the backup systems for us to update personal information.
    1. Lovatts Media collect information as follows
    2. Voluntarily: Lovatts Media collect information Users provide to us in optional, voluntary submissions, including but not limited to purchases via website, email and phone, registration forms, user profiles, promotional sign ups, sweepstakes/ competition entries, email or phone requests for customer service, software and mobile applications downloads and curriculum vitae submissions.
    3. Automatically: Lovatts Media like all other websites, will create and record information when you visit our websites. We use cookies and other similar technology to collect information such as your IP address, the frequency and duration you visit our site for. We may track activity relation to Your interaction with Our email communications and with links contained within Lovatts Media email communications and our sites.
    4. Via 3rd Party Sources: We may also obtain information, including Personal Information, from third party sources. This may include soliciting third parties to collect Personal Information on Lovatts Medias behalf. In such cases Lovatts Media will instruct those third parties to comply with this Privacy Policy . We may use analytic tools and other third-party technologies, to collect non-personally identifiable information in the form of various usage and user metrics when You use Lovatts Media websites and/ or services. These third party analytic companies may combine the information collected for Lovatts Media with other information they independently collect. Many of these companies collect and use information under their own privacy policy.
    1. Lovatts Media collect personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process personal information needed to provide, sell, market and improve our services. We take reasonable steps to ensure that the personal information we collect is accurate, complete, current and secure, but we depend on customers to update or correct their personal information whenever necessary.
    2. Lovatts Media generally use the Personal Information provided to establish and enhance the delivery of our products and services and for:
      1. Communication: To provide You with customer support, process transactions, respond to users’ requests, send newsletters and updates, send special offers and advertisements, seek Your opinions and feedback, and connect users to Lovatts Media Sites and/or Services and to products and services of Our partners and licensees.
      2. Optimisation: To provide, improve, and maintain Lovatts Media websites and services, to develop new products and services, to prevent abuse and fraud, to personalise and display advertisements and other content for You, and for other administrative and internal business purposes.
      3. Marketing and advertising: To personalise and display advertisements and other content for You. We may share your anonymised email address with one or more of our third-party business partners including social media sites, so that You will receive more relevant online ads from us and other parties. This works by dropping a cookie on your browser linked to data that is known about you so that third party advertisers can show you more relevant ads. We may also use various measurement services and companies to analyse collected data about Your engagement with Our Sites and Services. The information that is collected is not personally identifiable, and is pseudonymous or aggreged data that does not identify any individual user. The third-party analytics companies that We use may share the User information they collect from Our Sites with other measurement companies, who gather data from various sources, analyse and report on it for their clients. The reported information will cover various elements, for example it may summarise how many people have viewed a certain webpage within a certain age bracket. By using our Sites and Services, You consent to the collection of data by Lovatts Media servers or third party affiliates, or the transfer of information to them, wherever necessary for Lovatts Media’s performance optimisation.
      4. Sharing features: By using any third-party service to share links to content, You permit Lovatts Media to access, use and disclose any information relating to Your account on each such third party service (such as Your user name and profile information) available to Lovatts Media through the third party service. We may use third-party advertising companies to serve advertisements to you when you visit our websites. These companies may use information about your visits to our and other websites in order to provide advertisements about goods and services of interest to you.
    1. “Cookies” are pieces of information that a website issues to your computer as a mechanism for remembering useful information such as items in a shopping cart, or to remember you from your last visit and storing your selections and preferences. Most web browsers are set to accept cookies. We may make use of cookies to ensure we provide our products and services as conveniently and accurately as possible. You may set your browser to refuse cookies however certain features of this website may not work and this may limit the services we provide. Although cookies do identify a user’s computer, they do not personally identify users.
    2. Local storage is used to store current general data. No personal details are stored using this technology.
    1. For the purposes described in this Privacy Policy , personal information may be shared with our employees, contractors, agents and service providers in order to operate the websites, deliver a product or service, market and advertise our products or complete a transaction. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.
    2. We will not use or disclose your personal information for any purpose except as stated in this Privacy Policy without consent, except in exceptional cases when disclosure may be required in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
    3. If we are acquired by or merged with another company, or sell all or a portion of our assets, your personal information may be among the assets transferred. In this circumstance, and where your personal information will not remain subject to this Privacy Policy, we will notify you before information is transferred and becomes subject to a different Privacy Policy.
    1. We take appropriate measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data. However, security of communications over the Internet cannot be absolutely guaranteed and we cannot be held responsible for events arising from unauthorised access to personal information.
  7. LINKS
    1. Lovatts Media websites may from time-to-time contain links to other organisations’ websites, including social media links, applications and features where relevant. Those websites and organisations are responsible for their own privacy practices and you should review their respective privacy policies. We cannot be held responsible for the conduct of those organisations.
    1. You have the right to review your personal information that may be held in our database. Requests to review the information or questions relating to this Privacy Policy or any problems or complaints may be directed by email to, by phone on +612 4304 1400 or by post to PO Box 995, Terrigal NSW 2260, Australia.
    2. Further information can be found at the Government Privacy website