Subscription Terms

This Subscription Terms & Conditions document was last updated on: Tuesday 26 June 2018

  1. TERMS OF DELIVERY
    1. nourish will be published 8 times per year. Please allow between 8 – 12 weeks for your first delivery. Once your subscription commences, deliveries can be expected every approx. every 6 weeks although Lovatts Media reserve the right to vary the publishing dates.
      Note that the delivery date of the first magazine is determined by the date on which you order and the date on which the next available issue is printed. This may be up to 8 – 12 weeks before the scheduled on sale date.
  2. POSTAGE
    1. Lovatts Media is committed to protecting and maintaining your privacy. As part of normal daily operations we may collect your information.
      You can read the complete Privacy Policy at nourishmagazine.com.au/pages/privacy-policy
  3. SUBSCRIPTION TRANSFERS
    1. In the event of a change in circumstances (i.e. a deceased subscriber) the balance or remainder of the subscription may be transferred to another party.
  4. SUBSCRIPTION CANCELLATIONS & REFUNDS
    1. Subscription purchases are considered final, and are non-refundable, except in the circumstances outlined below:
      1. If the subscription was purchased directly from Lovatts Media:
        Lovatts Media will only refund the balance remaining on your subscription where a product is not as described or is faulty. Lovatts Media is not required to provide a refund for change of mind. Issues already delivered or already dispatched will be deducted from the total at their full cover price. In the case of a gift, the balance will be refunded to the original purchaser. If the credit card used to make the original payment is no longer valid, for example if it has expired, a cheque payment will be issued. Cheques may take up to four weeks to be processed.
        Lovatts Media may, on a case-by-case basis and at our sole discretion, consider a partial refund for compassionate reasons.
      2. If the subscription was purchased from a third party provider (iSubscribe, Magshop):
        If you purchase a subscription from a third party provider and choose to cancel before receiving the first issue, you are subject to the refund policy of that provider and need to contact them directly. Lovatts Media cannot assist in processing a refund before we have received a Subscriber’s payment and account details from our third party providers.
        If you have purchased a subscription from a third party provider and wish to cancel after receiving the first issue, Lovatts Media will consider a refund under the circumstances outlined in 5a) above. However, please note that there will be additional third-party fees and charges deducted from any refund payable.

      Please note: These Subscription Terms & Conditions may be modified from time to time. It is your responsibility to regularly review our policies and keep up to date with any changes.